Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Wheel Be Fine (“Service”), operated by Wheel Be Fine (“we”, “us”, or “our”). By creating an account, submitting a bike for evaluation, or otherwise using the Service, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use the Service. If you use the Service on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.

Wheel Be Fine helps buyers assess used bicycle listings by analysing photos, advert text, and links you provide. The Service produces structured reports that may include fair-value estimates, observed issues, questions for sellers, and a recommendation such as Good buy, Reasonable buy, or Not recommended.

We offer single-bike evaluations and multi-bike comparisons. A free preview may be available before you pay to unlock the full report. Features and pricing may change over time; current pricing is shown on the site at the time of purchase.

You agree to:

• Provide accurate account information and keep your credentials secure.
• Submit only content you have the right to use — including photos and advert material — and respect others' privacy and intellectual property.
• Use the Service for personal bike-buying decisions, not as a substitute for a professional mechanical inspection where one is needed.
• Review report outputs critically and verify important details with the seller or a qualified mechanic before purchasing.
• Comply with applicable laws and these Terms.

You are responsible for how you use report content when negotiating with sellers or making purchase decisions.

Paid reports are purchased through Stripe Checkout. Prices are shown before payment and may include applicable taxes where required. Payment is due at checkout. Unlocking a report depends on successful payment confirmation via our payment provider.

Because reports are generated digitally and delivered immediately after unlock, purchases are generally non-refundable once the full report has been generated and made available, except where required by mandatory consumer law.

If you believe there was a billing error, a duplicate charge, or a technical failure that prevented delivery, contact us at support@wheel-be-fine.com within 14 days and we will review your case in good faith.

Reports are generated using artificial intelligence and the information you supply. They are advisory onlyand are not a mechanical inspection, professional appraisal, legal opinion, or guarantee of a bicycle's condition, safety, authenticity, or market value.

AI outputs may be incomplete, outdated, or incorrect. Visible damage, hidden defects, incorrect listing details, poor photo quality, and missing information can all affect accuracy. Fair-value ranges are estimates based on available data, not binding valuations.

Always inspect a bike in person or through a qualified mechanic before buying. Wheel Be Fine does not inspect bicycles, contact sellers on your behalf, or warrant that any listing is safe or as described.

We make no representation or warranty that any report is complete, accurate, current, or suitable for a particular purpose.

Nothing in the Service constitutes mechanical, engineering, legal, financial, safety, or other professional advice. You remain solely responsible for inspecting the bicycle, verifying the listing, and deciding whether to proceed with a purchase.

To the fullest extent permitted by applicable law, Wheel Be Fine and its operators, suppliers, and partners are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or other intangible losses arising from your use of the Service.

Our total liability arising from any claim relating to the Service will not exceed the greater of: (a) the amount you paid for the relevant report; or (b) €50, except where such limitation is prohibited by applicable law.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

The Service, including its design, software, branding, and report templates, is owned by us or our licensors and protected by intellectual property laws. You may use, download, retain, and share your purchased reports for personal, non-commercial purposes.

You retain ownership of content you upload. You grant us a limited licence to host, process, analyse, and transmit that content solely to operate, maintain, secure, and improve the Service for users, including sending images and text to service providers as described in our Privacy Policy.

You may not copy, resell, scrape, reverse engineer, or commercially redistribute the Service or report outputs except as expressly allowed.

You must not:

• Use the Service for unlawful, fraudulent, or harmful purposes.
• Upload malware, illegal content, or material you do not have rights to share.
• Attempt to bypass payment, access controls, or rate limits.
• Scrape, crawl, or automate access except via documented APIs we provide.
• Interfere with or disrupt the Service or other users' access.
• Misrepresent AI-generated content as a professional inspection or certified appraisal.
• Use the Service to harass sellers or publish defamatory content.

We may suspend or terminate access if we reasonably believe you have violated these Terms or applicable law.

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. Maintenance, third-party outages (including AI, payment, or hosting providers), and events outside our control may cause downtime or delayed report generation.

We may modify, suspend, or discontinue features with reasonable notice where practicable. Beta or experimental features may be offered as-is without warranty.

We are not responsible for delays or failures caused by events beyond our reasonable control, including internet outages, cloud provider failures, cyberattacks, natural disasters, labour disputes, government action, or failures of third-party services.

You may stop using the Service at any time. You may request account deletion by contacting support@wheel-be-fine.com. We may suspend or terminate your account if you breach these Terms, create risk for us or other users, or where required by law.

Upon termination, your right to access the Service ends. Provisions that by nature should survive (including payment obligations incurred, disclaimers, and liability limits) will continue to apply.

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules. If you are a consumer resident in the EEA, you may also benefit from mandatory protections of your country of residence.

Disputes shall be submitted to the competent courts in the Netherlands, unless mandatory consumer law gives you the right to bring proceedings in your country of residence.

We may update these Terms from time to time. When we make material changes, we will post the updated Terms on this page and update the “Last updated” date. Material changes may also be notified by email or in-app notice where appropriate.

Continued use after changes take effect constitutes acceptance of the revised Terms, where permitted by law. If you do not agree, you should stop using the Service.

Questions about these Terms? Contact us at:

Wheel Be Fine
Sole proprietorship registered in the Netherlands
Contact: support@wheel-be-fine.com